Book E-Bike Service | OHM Experience Center, North Vancouver
New Mobile e-bike service now available across the Lower Mainland with Nootka Bike Co. Learn More
North Vancouver Experience Center

Book E-Bike Service

Expert technicians. Certified support. Keep your OHM running perfectly with service from the people who designed it.

In-Store Service Mobile Service
Bosch & Shimano STEPS Certified
Genuine OHM Parts
Same-Day Service Available

Not sure which service you need? Find yours:

Basic Mechanical
Every 6–12 months or 500–1,000 km
CA$149
Seasonal Electric
Every 1,500–2,000 km or 12–16 months — brake pads & drivetrain
CA$219
Annual Electric
Every 2 years or 3,000+ km
CA$419

In-Store Service

OHM Experience Center

All services performed by OHM-certified technicians using genuine OHM parts.

Service Consultation Free

15 minutes

Book

Not sure what your bike needs? Speak with an OHM Certified Technician. We'll assess your bike and recommend the right service — no obligation.

New Bike Safety Check Free

15 minutes • Within 6 months of purchase

Book

Complimentary for all new OHM owners. Book within your first 6 months — we'll make sure everything is dialed in before you put serious kilometres on the bike.

  • Gear and Brake Adjust
  • Bolt Torque Check
  • Wear and Tear Assessment
Paid Services

Basic Mechanical

1 hour • CA$149.00

Every 6–12 months or 500–1,000 km
Book
Book this if: It's been 6–12 months since your last service, you've put 500–1,000 km on the bike, or you're noticing gears slipping, brake pull, or minor handling issues. A good starting point if you're unsure — our tech will flag anything that needs more attention.
  • Full Safety Inspection
  • Gear & Brake Adjust
  • Headset Adjust
  • Chain Wipe & Lube
  • Tires Inspected & Pressure Set
Most Popular

Seasonal Electric

2 hours 30 minutes • CA$219.00

Every 1,500–2,000 km or 12–16 months — brake pads & drivetrain
Book
Book this if: You've put 1,500+ km on your bike since your last service, or it's been 12+ months. At this interval brake pads are typically worn and the drivetrain needs a full clean and inspection. E-bike brake pads wear faster than a regular bike due to the added weight and motor assist — don't wait until you feel braking performance drop. Also recommended if your range feels shorter than it used to be.
  • Everything in Basic Mechanical
  • Electrical Diagnostics
  • Cleaning of Electrical Connections
  • Bike Clean & Polish
  • Comprehensive Drivetrain Cleaning
  • Install Chain & Cassette
  • Crankset Inspection
  • Hub Inspection
  • Firmware Update

Annual Electric

5 hours • CA$419.00

Every 2 years or 3,000+ km — full rebuild
Book
Book this if: Your bike is 2+ years old, has 3,000+ km on it, or hasn't had a full overhaul. Also the right choice if you've bought a used OHM and don't know its service history. Includes a complete rebuild — cables, housings, bearings, brake bleed — making your bike ride like new.
  • Everything in Seasonal Electric
  • Full Bike Detail
  • Brake Bleed
  • Replace Cables and Housings
  • Bearing Inspection & Servicing
  • Wheel True / Spoke Replacement
  • Service Report
Still not sure which service to book? Book a free 15-minute consultation and our technician will assess your bike and tell you exactly what it needs.
Book Free Consultation

Mobile Service

We Come to You

Can't make it to North Vancouver? Get your OHM serviced at home or work by our premier service partner.

Nootka Bike Co.
OHM Premier Service Partner

Mobile E-Bike Service

OHM-trained and Bosch/Shimano certified technicians come to your door with a fully equipped service vehicle. Same expert care, wherever you are.

Book Mobile Service
Basic Tune
1 hour
$149
Full Tune
2 hours
$219
Shop Rate
Per hour
$149
Service Area: North Shore, Vancouver, Richmond, Tsawwassen, Delta, Surrey, Burnaby, Tri-Cities, New Westminster, Langley, and Squamish. Extended service available to Abbotsford, Hope, and Whistler.
Premier Bike Delivery: New bike? Nootka can deliver your assembled OHM directly to your door. Available across the Lower Mainland.

Visit Us

OHM Experience Center

North Vancouver

930 Harbourside Drive, Unit 103
North Vancouver, BC V7P 3S7

Hours Monday: 10am – 3pm
Tuesday: 10am – 3pm
Wednesday – Sunday: 10am – 6pm
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Not Sure What You Need?

Book a free consultation with our technicians. We'll assess your bike and recommend the right service.

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