Sunset Guide for BionX Drive System
Sunset Announcement of BionX Drive Systems:
We announce today the sunsetting of BionX Drive Systems. We will retire servicing of Bionx Drive Systems on Mar 31, 2022.
Please be assured that we continue to offer service on mechanical components of bikes with Bionx Drive System however, are unable to provide service on BionX Drive System specifically.
Key Date:
Mar 31, 2022: We will retire service on BionX Drive Systems
Why are we doing this?
Following the bankruptcy of BionX Canada in February 27, 2018, we have focused on servicing OHM bike models with BionX drive system to the best of our ability. As parts are no longer available for BionX Drive Systems, we are unable to guarantee our service on these bikes.
Do you offer a trade-in program to upgrade a new OHM bike with Shimano STEPS drive system?
Yes, we offer all customers who purchased OHM bikes with BionX Drive System special trade-in offer of up to $2,000.00 to upgrade to new OHM bike with Shimano STEPS drive system. Trade in program in available until Jun 30th, 2023. Contact us to confirm trade in value for your BionX powered bike.
Is there any way I can continue using my BionX powered OHM bike?
Yes you can continue to use your OHM bike with BionX Drive System indefinitely!
I have unanswered questions.
If you’d like to get in touch, please email: support(at)ohmcycles.com
We apologize for any inconvenience this may cause. Thanks so much for your patience and understanding.
Sincerely,
Michael DeVisser
President
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2 comments
Hi there, I’m still very happy with my bike. The battery probably needs an upgrade soon. Can you let me know what I would be able to get for a trade in on something similar? Or what the risks are if I don’t upgrade it? like will you still be able to service all the other parts? Thanks.
I would like to get an offer on a trade in for my Bionix OHM bike